Examples

These examples are run on the live Agent using Gemini 2.5-flash.

Create Ticket

User: Can you create a ticket for me for this mail? Create title and description as you see fit. There is a new Bug in the Test1 Project. The Navbar is broken ever since the new IOS update. It wont scroll anymore. The priority is 'High'.

Agent: I am about to create a new ticket in project 'Test1'.

Title: Navbar Broken on iOS after Update
Description: The Navbar in the Test1 project is no longer scrolling after the latest iOS update.
Priority: HIGH

Is this correct?

User: Yes.

Agent: The ticket 'Navbar Broken on iOS after Update' has been successfully created in the 'Test1' project with ID Test1-109.

Resulting Ticket

{
    "id": 995,
    "ticketNumber": 109,
    "title": "Navbar Broken on iOS after Update",
    "description": "The Navbar in the Test1 project is no longer scrolling after the latest iOS update.",
    "projectName": "Test",
    "priority": "HIGH",
    "size": null,
    "status": "OPEN",
    "createDate": "2026-02-19T20:48:56.169202",
    "modifyDate": "2026-02-19T20:48:56.169202",
    "reporter": "admin",
    "assignee": "admin",
    "labels": [],
    "acceptanceCriteria": [],
    "relatedTicketsIds": [],
    "blockingTicketIds": [],
    "blockedTicketIds": []
}

Edit Ticket

User: Can you change the title to 'Navbar broken on IOS and Android after Update'?

Agent: I am about to update ticket 'Test-109' (Navbar Broken on iOS after Update) to change the title to 'Navbar broken on IOS and Android after Update'.

Is this correct?

User: Yes.

Agent: The title for ticket Test1-109 has been successfully updated to 'Navbar broken on IOS and Android after Update'.

Resulting Ticket

{
    "id": 995,
    "ticketNumber": 109,
    "title": "Navbar broken on IOS and Android after Update",
    "description": "The Navbar in the Test1 project is no longer scrolling after the latest iOS update.",
    "projectName": "Test",
    "priority": "HIGH",
    "size": null,
    "status": "OPEN",
    "createDate": "2026-02-19T20:48:56.169202",
    "modifyDate": "2026-02-19T21:08:20.167881",
    "reporter": "admin",
    "assignee": "admin",
    "labels": [],
    "acceptanceCriteria": [],
    "relatedTicketsIds": [],
    "blockingTicketIds": [],
    "blockedTicketIds": []
}

Summarize Ticket

User: Summarize the ticket with the ID 1014 for me.

Agent: The ticket with ID 1014, titled 'Improve Codequality AI', is CLOSED. It is unassigned. The description mentions:

"Relations: I haven't found any FetchType specifications — is that intentional and if so, why? throw new RuntimeException("Ticket not found"); assignee.equalsIgnoreCase("unassigned") — better reversed: "unassigned".equalsIgnoreCase(assignee) to avoid a potential null source."

Referenced Ticket

{
    "id": 1122,
    "ticketNumber": 113,
    "title": "Improve Codequality AI",
    "description": "Relationen: FetchType-Angaben habe ich nicht entdeckt - ist das Absicht und wenn ja, warum? throw new RuntimeException(\"Ticket not found\"); assignee.equalsIgnoreCase(\"unassigned\") besser umdrehen: \"unassigned\".equalsIgnoreCase(assignee)",
    "projectName": "Test",
    "priority": null,
    "size": null,
    "status": "CLOSED",
    "createDate": "2026-02-20T19:22:08.874723",
    "modifyDate": "2026-02-20T19:22:08.874723",
    "reporter": "admin",
    "assignee": null,
    "labels": ["AI", "Backend"],
    "acceptanceCriteria": [],
    "relatedTicketsIds": [],
    "blockingTicketIds": [],
    "blockedTicketIds": []
}

Delete Ticket

User: Delete it please.

Agent: I am about to permanently delete ticket 1014. Should I proceed?

User: Yes.

Agent: Ticket 1014 has been successfully deleted.

Search for Ticket

User: I'm looking for a ticket about System.err and can't find it. Can you find it for me and tell me its contents?

Agent: I found a ticket titled 'Replace System.err/System.out with Logger' (ID: 1026) in the 'Test' project. It is currently CLOSED. The description is: "System.err due to ratelimit."

Is this the ticket you were looking for?

Referenced Ticket

{
    "id": 1026,
    "ticketNumber": 17,
    "title": "Replace System.err/System.out with Logger",
    "description": "System.err due to ratelimit",
    "projectName": "Test",
    "priority": null,
    "size": null,
    "status": "CLOSED",
    "createDate": "2026-02-20T19:08:05.598118",
    "modifyDate": "2026-02-20T19:19:31.849456",
    "reporter": "admin",
    "assignee": null,
    "labels": ["Backend", "MVP", "SonarQube"],
    "acceptanceCriteria": [],
    "relatedTicketsIds": [],
    "blockingTicketIds": [],
    "blockedTicketIds": []
}